:root{--surface: #f4f1ea;--card: #fffcf7;--line: #e4e0d6;--ink: #16171a;--muted: #696b75;--rail: #17181c;--interactive: #2e6bcb;--interactive-soft: #e8eef8;--warning: #785211;--warning-bg: #fff7e7;--font-sans: "IBM Plex Sans", system-ui, sans-serif;font-family:var(--font-sans);color:var(--ink);background:var(--surface);font-size:16px;line-height:1.5}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button,a,select{touch-action:manipulation}a{color:var(--interactive)}button,.button{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:9px 15px;border:1px solid var(--line);border-radius:8px;background:var(--card);color:var(--ink);text-decoration:none;cursor:pointer;font-weight:600}button:disabled{opacity:.55;cursor:default}select{appearance:none;-webkit-appearance:none;min-height:42px;padding:9px 40px 9px 15px;border:1px solid var(--line);border-radius:8px;background-color:var(--card);background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2316171a' stroke-width='1.75' stroke-linecap='round' stroke-linejoin='round'><path d='M6 9l6 6 6-6'/></svg>");background-repeat:no-repeat;background-position:right 12px center;background-size:16px;color:var(--ink);cursor:pointer}select:disabled{opacity:.55;cursor:default;color:var(--muted);background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23696b75' stroke-width='1.75' stroke-linecap='round' stroke-linejoin='round'><path d='M6 9l6 6 6-6'/></svg>")}.primary{background:var(--ink);color:var(--card)}:focus-visible{outline:3px solid var(--interactive);outline-offset:3px}.skip-link{position:fixed;top:-80px;left:16px;z-index:10;background:var(--card);padding:12px}.skip-link:focus{top:12px}.shell{display:grid;grid-template-columns:264px minmax(0,1fr);min-height:100vh}.shell>aside.rail{background:var(--rail);color:#f5f3ef;padding:24px 14px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{font-size:22px;letter-spacing:-1px;color:inherit;text-decoration:none;font-weight:600;line-height:1.2}.brand-mark{display:flex;align-items:center;gap:12px}.brand-copy{display:block;min-width:0}.brand-copy span,.brand span{display:block;font-size:12px;font-weight:400;letter-spacing:.1em;margin-top:4px;color:#b5b0a6}.rail-nivel{height:1px;background:#f5f3ef;opacity:.18;margin:18px 4px 8px}nav{margin-top:28px;overflow-y:auto;flex:1;min-height:0;padding-right:4px}nav a{display:block;color:#c6c7ce;text-decoration:none;padding:9px 12px;border-radius:7px;margin:2px 0}nav a:hover,nav a.active{background:#292a31;color:#fff}nav a.active{box-shadow:inset 3px 0 var(--interactive)}.nav-label,.eyebrow{font-size:12px;letter-spacing:.1em;font-weight:600;text-transform:uppercase;color:var(--muted)}.nav-label{color:#8f8a80;padding:16px 12px 6px;margin:0}.nav-label:first-child{padding-top:0}.operator{margin-top:auto;padding-top:30px;border-top:1px solid #332f2a;font-size:14px}.operator p{color:#b5b0a6;margin:4px 0 16px}.operator button{background:transparent;color:#f5f3ef;border-color:#59534a}.surface{min-width:0}.topbar{display:flex;justify-content:flex-end;align-items:center;gap:12px;border-bottom:1px solid var(--line);padding:12px 32px;background:var(--card)}.environment-switch{display:inline-flex;align-items:center;gap:10px;font-size:14px;color:var(--muted);margin-right:auto}.environment-switch-label{font-weight:600;letter-spacing:.02em}.topbar select{font-weight:600;min-width:140px}.environment{font-size:13px;font-weight:600;border:1px solid var(--line);padding:5px 10px;border-radius:30px}.production{background:var(--warning-bg);color:var(--warning);border-color:#dcb879}main{max-width:1440px;margin:auto;padding:32px 40px}.page-header{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:30px}h1{font-size:26px;line-height:1.2;letter-spacing:-.02em;margin:8px 0 14px}h2{font-size:18px;margin:0 0 12px}h3{font-size:17px}.muted{color:var(--muted)}p{margin:8px 0 14px}.summary{display:flex;align-items:center;justify-content:space-between;gap:24px;border-left:3px solid var(--interactive)}.environment-overview{display:grid;grid-template-columns:repeat(auto-fit,minmax(22rem,1fr));gap:1rem;max-width:72rem}.environment-card{min-height:15rem;border:1px solid var(--line);border-radius:1rem;background:var(--card);padding:1.5rem;display:flex;flex-direction:column;justify-content:space-between;gap:1.25rem}.environment-card h2{margin:.25rem 0 .5rem}.environment-card p{max-width:40rem}.environment-card.pending{border-style:dashed;background:transparent}.environment-card .status{color:var(--muted);font-size:.875rem}section,.notice{padding:20px 22px;border:1px solid var(--line);background:var(--card);border-radius:10px;margin-bottom:24px}.notice{background:var(--warning-bg);border-color:#e1cda9;max-width:85ch}.table-region{max-width:100%;overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:14px;text-align:left}caption{text-align:left;color:var(--muted);padding:0 0 16px}th,td{padding:14px 16px;border-bottom:1px solid var(--line);vertical-align:top;min-width:115px}thead th{font-family:IBM Plex Mono,ui-monospace,monospace;font-size:12px;letter-spacing:.08em;color:var(--muted);background:#f8f7f4}tbody th{font-weight:500;min-width:240px;overflow-wrap:anywhere}td{white-space:normal}small{display:block;font-size:12px;color:var(--muted);margin:4px 0}details{font-weight:400;margin-top:8px}summary{cursor:pointer;color:var(--interactive)}.number{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}.code{font-family:ui-monospace,monospace;font-size:12px;overflow-wrap:anywhere;max-width:70ch}.list-row{display:flex;justify-content:space-between;gap:20px;padding:16px 0;border-bottom:1px solid var(--line)}.detail{margin-top:20px;padding:20px;background:var(--surface);border-radius:6px}.pagination{display:flex;justify-content:flex-end;gap:12px;padding-top:20px}.accounts-filters{display:flex;flex-wrap:wrap;gap:16px 20px;align-items:end;margin:0 0 18px;padding:14px 16px;border:1px solid var(--line);border-radius:8px;background:#fffcf7}.accounts-filters label{display:grid;gap:6px;min-width:14rem;font-size:13px;font-weight:600;color:var(--muted)}.accounts-filters input{min-height:42px;padding:8px 12px;border:1px solid var(--line);border-radius:8px;background:var(--card);color:var(--ink);font:inherit;font-weight:400}.accounts-filters select{width:100%;font-weight:400}.accounts-filters-actions{display:flex;flex-wrap:wrap;gap:10px}.audit-filters{display:grid;grid-template-columns:repeat(3,minmax(12rem,1fr))}.audit-table th:nth-child(1),.audit-table td:nth-child(1){min-width:11rem;white-space:nowrap}.audit-table th:nth-child(2),.audit-table td:nth-child(2){min-width:9rem}.audit-table th:nth-child(3),.audit-table td:nth-child(3){min-width:18rem}.audit-table th:nth-child(4),.audit-table td:nth-child(4),.audit-table th:nth-child(5),.audit-table td:nth-child(5),.audit-table th:nth-child(6),.audit-table td:nth-child(6){min-width:15rem}.audit-outcome{display:inline-flex;align-items:center;min-height:28px;padding:4px 9px;border-radius:999px;background:#eef5ef;color:#265b35;font-size:12px;font-weight:600;white-space:nowrap}.audit-outcome[data-outcome=failed],.audit-outcome[data-outcome=denied]{background:#fbecec;color:#8a2525}.audit-outcome[data-outcome=partial],.audit-outcome[data-outcome=queued]{background:#fff1d7;color:#765015}.pilot-summary{display:grid;grid-template-columns:minmax(18rem,1fr) minmax(28rem,1.4fr);gap:32px;align-items:center;border-left:3px solid var(--interactive)}.pilot-summary>div p:last-child{max-width:68ch;margin-bottom:0}.pilot-summary-facts{display:grid;grid-template-columns:repeat(3,minmax(8rem,1fr));gap:18px;margin:0}.pilot-summary-facts div{padding-left:18px;border-left:1px solid var(--line)}.pilot-summary-facts dt{color:var(--muted);font-family:IBM Plex Mono,ui-monospace,monospace;font-size:12px;letter-spacing:.08em;text-transform:uppercase}.pilot-summary-facts dd{margin:8px 0 0;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:26px;font-variant-numeric:tabular-nums}.pilot-filters{display:grid;grid-template-columns:repeat(4,minmax(10rem,1fr)) auto;gap:16px;align-items:end;margin:18px 0;padding:14px 16px;border:1px solid var(--line);border-radius:8px;background:var(--card)}.section-heading{display:flex;align-items:start;justify-content:space-between;gap:24px}.pilot-filters label{display:grid;gap:6px;color:var(--muted);font-size:13px;font-weight:600}.pilot-filters select{width:100%;font-weight:400}.pilot-actions-table th:nth-child(1),.pilot-actions-table td:nth-child(1){min-width:7rem;width:7rem}.pilot-actions-table th:nth-child(2),.pilot-actions-table td:nth-child(2){min-width:15rem;width:20%}.pilot-actions-table th:nth-child(3),.pilot-actions-table td:nth-child(3){min-width:12rem;width:15%}.pilot-actions-table th:nth-child(4),.pilot-actions-table td:nth-child(4),.pilot-actions-table th:nth-child(5),.pilot-actions-table td:nth-child(5){min-width:17rem}.pilot-actions-table th:nth-child(6),.pilot-actions-table td:nth-child(6){min-width:11rem;width:11rem}.pilot-actions-table th:nth-child(7),.pilot-actions-table td:nth-child(7){min-width:7rem;width:7rem}.pilot-action-high>:first-child{box-shadow:inset 3px 0 0 var(--warning)}@media(max-width:1100px){.pilot-summary{grid-template-columns:1fr}.pilot-filters,.audit-filters{grid-template-columns:repeat(2,minmax(12rem,1fr))}}.metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:28px}.metrics dt{font-family:IBM Plex Mono,ui-monospace,monospace;font-size:12px;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.metrics dd{font-family:IBM Plex Mono,ui-monospace,monospace;margin:8px 0 0;font-size:28px;font-variant-numeric:tabular-nums}.metric-definition{margin:8px 0 0;font-size:13px}.metric-definition summary{cursor:pointer;color:var(--muted);font-weight:500}.metric-definition p{margin:6px 0 0}.nps-month-chart{margin:0 0 24px;max-width:100%;overflow-x:auto}.nps-month-chart-svg{display:block;width:min(100%,720px);height:auto}.nps-month-chart-axis{stroke:var(--line);stroke-width:1}.nps-month-chart-bar{fill:var(--ink)}.nps-month-chart-empty{stroke:var(--muted);stroke-width:2;stroke-dasharray:4 3}.nps-month-chart-scale,.nps-month-chart-label,.nps-month-chart-value{fill:var(--muted);font-family:IBM Plex Mono,ui-monospace,monospace;font-size:11px}.nps-month-chart-value{fill:var(--ink);font-size:12px}.platform-flow h2{margin-bottom:8px}.platform-flow-online{border-left:3px solid #2f6b4f}.platform-flow-blocked{border-left:3px solid var(--warning);background:var(--warning-bg)}.action-now{border:1px solid #b42318;border-left-width:5px;background:#fff7f7}.action-now-clear{border-color:#2f6b4f;background:#f3faf5}.operational-signal-section{display:grid;gap:.75rem}.operational-signal-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(18rem,1fr));gap:.75rem}.operational-signal{border:1px solid 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p{margin:0;display:flex;flex-wrap:wrap;gap:8px;align-items:center;color:var(--muted);font-size:13px}.uptime-pill{display:inline-flex;padding:2px 8px;border-radius:999px;border:1px solid var(--line);background:var(--card);color:var(--ink);font-weight:600}.uptime-strip{display:grid;grid-template-columns:repeat(48,minmax(0,1fr));gap:2px;min-height:18px}.uptime-slot{display:block;min-height:16px;border-radius:2px;background:#ddd8ce}.uptime-slot-up{background:#2f6b4f}.uptime-slot-down{background:#8f3b32}.uptime-slot-unknown{background:#9a968c}.uptime-slot-empty{background:#ece8df}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.login{max-width:720px;margin:10vh auto;padding:48px;background:var(--card);border:1px solid var(--line);border-radius:10px}.login .brand{margin-bottom:48px}tbody tr[tabindex="0"]{cursor:pointer}.login h1{font-size:40px}.login>.muted{font-size:13px;margin-top:24px}@media(max-width:1000px){.shell{grid-template-columns:210px minmax(0,1fr)}main{padding:24px}.summary{flex-wrap:wrap}.topbar{padding:12px 24px;gap:12px}}@media(max-width:700px){.shell{display:block}aside{position:static;height:auto;padding:20px}nav{margin-top:20px;display:flex;overflow:auto;gap:10px}.nav-label,.operator{display:none}nav a{white-space:nowrap}.topbar{flex-wrap:wrap}.page-header{align-items:flex-start}.login{margin:20px;padding:24px}}form{max-width:70rem}form label{display:block;margin:20px 0;font-weight:500}form input,form textarea{display:block;width:100%;margin-top:8px;padding:12px;border:1px solid var(--line);border-radius:5px;background:var(--card);color:var(--ink);font:inherit}form select{display:block;width:100%;margin-top:8px}.actions{display:flex;gap:14px;align-items:center;margin:16px 0 24px;flex-wrap:wrap}.actions select{margin-left:8px;width:auto}.ticket-detail{margin-top:20px}.message{padding:18px;border-bottom:1px solid var(--line)}.message.internal{border-left:3px solid var(--warning);background:var(--warning-bg)}.message-body{white-space:pre-wrap;overflow-wrap:anywhere}.link-button{border:0;background:transparent;color:var(--interactive);padding:0;min-height:32px;text-align:left}.access-layout{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(280px,.9fr);gap:24px;align-items:start}.access-editor{border:1px solid var(--line);border-radius:12px;background:var(--card);padding:20px}.access-editor input[type=text],.access-editor input[type=email]{display:block;width:100%;margin-top:8px;padding:12px;border:1px solid var(--line);border-radius:5px;background:var(--card);color:var(--ink);font:inherit}.access-editor fieldset{border:1px solid var(--line);border-radius:8px;margin:16px 0;padding:12px 16px}.access-editor legend{padding:0 6px;font-weight:600}.access-editor .check{display:flex;gap:10px;align-items:flex-start;margin:10px 0;font-weight:500}.access-editor code{font-size:12px;overflow-wrap:anywhere}.active-row{background:var(--interactive-soft)}.drawer-backdrop{position:fixed;inset:0;z-index:40;border:0;padding:0;margin:0;min-height:0;background:#16171a61;cursor:pointer}.drawer-panel{position:fixed;top:0;right:0;z-index:50;width:min(460px,100vw);height:100vh;display:flex;flex-direction:column;background:var(--card);color:var(--ink);border-left:1px solid var(--line);box-shadow:-16px 0 40px #16171a24}.drawer-panel-wide{width:min(760px,96vw)}.drawer-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px 22px 16px;border-bottom:1px solid var(--ink)}.drawer-header h2{margin:4px 0 0;font-size:1.25rem;line-height:1.3;overflow-wrap:anywhere}.drawer-header .eyebrow{margin:0}.drawer-body{flex:1;min-height:0;overflow:auto;padding:18px 22px 28px}.drawer-body-pod{display:flex;flex-direction:column;gap:0}.pod-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin:0 0 16px}.pod-facts>div{border:1px solid var(--line);border-radius:8px;padding:10px 12px;background:var(--surface)}.pod-facts dt{margin:0;font-size:12px;color:var(--muted);font-weight:600}.pod-facts dd{margin:4px 0 0;font-weight:600}.pod-logs-block{display:flex;flex-direction:column;flex:1;min-height:0;border-bottom:0;padding-bottom:0;margin-bottom:0}.pod-logs-block .log-tail{flex:1;min-height:420px;max-height:none}.detail-block{margin:0 0 20px;padding-bottom:16px;border-bottom:1px solid var(--line)}.detail-block:last-of-type{border-bottom:0;padding-bottom:0}.detail-block h3,.detail-block h4{margin:0 0 10px;font-size:.95rem}.company-page-body{max-width:72rem}.company-dossier{display:grid;gap:0;max-width:72rem}.dossier-nav{display:flex;gap:6px;overflow-x:auto;padding:0 0 14px;border-bottom:1px solid var(--line);scrollbar-width:thin}.dossier-nav a{flex:0 0 auto;padding:7px 10px;border:1px solid var(--line);border-radius:999px;color:var(--ink);font-size:13px;font-weight:600;text-decoration:none}.dossier-nav a:hover,.dossier-nav a:focus-visible{border-color:var(--interactive);color:var(--interactive)}.dossier-section{margin:0;padding:14px 0;border:0;border-bottom:1px solid var(--line);background:transparent;border-radius:0}.company-dossier>.dossier-grid{padding:14px 0;border-bottom:1px solid var(--line)}.dossier-grid>.dossier-section{padding:0;border-bottom:0}.company-dossier>.dossier-section:first-of-type{padding-top:14px}.dossier-section:last-of-type{border-bottom:0;padding-bottom:0}.dossier-section h2{margin:0 0 8px;font-size:1.05rem}.dossier-section h3{margin:12px 0 6px;font-size:.95rem}.dossier-lead{margin:0 0 10px;max-width:70ch;font-size:14px}.dossier-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(9.5rem,1fr));gap:10px 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.button{width:auto;justify-self:start}.dossier-editor-owners{grid-template-columns:repeat(3,minmax(0,1fr));max-width:none;align-items:end}.dossier-editor-owners .button{grid-column:1 / -1}.dossier-editor-plan{grid-template-columns:minmax(12rem,1fr) minmax(9rem,12rem) auto;max-width:44rem;align-items:end}.dossier-editor-plan .button{justify-self:start}.company-dossier .table-region th,.company-dossier .table-region td{padding:8px 12px}.company-dossier .table-region tbody th{min-width:140px}.dossier-steps{margin:6px 0 0;padding-left:1.1rem;color:var(--muted);font-size:13px}.dossier-details{margin-top:10px;max-width:70ch;color:var(--muted);font-size:13px}.dossier-details summary{cursor:pointer;color:var(--ink);font-weight:600}.dossier-details ul{margin:8px 0 0;padding-left:1.1rem}.dossier-observed{margin:8px 0 0;font-size:12px}.drawer-body .company-dossier{gap:0}.drawer-body .dossier-grid{grid-template-columns:1fr}@media(max-width:900px){.dossier-grid{grid-template-columns:1fr}.dossier-editor-owners,.dossier-editor-plan{grid-template-columns:1fr;max-width:28rem}.dossier-editor-owners .button,.dossier-editor-plan .button{grid-column:auto}}.detail-list{display:grid;gap:12px;margin:0}.detail-list>div{display:grid;gap:2px}.detail-list dt{font-size:12px;color:var(--muted);font-weight:600}.detail-list dd{margin:0}.metrics.money dd{font-variant-numeric:tabular-nums}.compact-metrics{margin-bottom:20px}.compact-metrics dd{font-size:22px}.negative-money{color:#9f2f2f;font-weight:600}.economics-methodology{margin-top:16px;max-width:85ch}.detail-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.detail-toolbar h3{margin:0;font-size:16px}.row-actions{display:flex;flex-wrap:wrap;align-items:center;gap:4px 16px}.row-actions .link-button{font-weight:600;text-decoration:none}.row-actions a.link-button:hover{text-decoration:underline}.owners-summary{display:grid;gap:2px;margin:0;padding:0;list-style:none;font-size:13px}.page-header-actions{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.plan-editor{display:grid;gap:12px;margin:12px 0;justify-items:start}.plan-editor label{display:grid;gap:6px;font-size:13px;font-weight:600;width:100%;max-width:360px}.plan-editor select,.plan-editor input[type=number],.plan-editor input[type=text]{display:block;width:100%;max-width:360px}.plan-editor .button{width:auto}.billing-sim-preview{display:block;width:100%;min-height:280px;margin-top:.75rem;border:1px solid var(--line);background:var(--card)}.button.primary{background:var(--ink);color:var(--card);border-color:var(--ink)}.button.primary:disabled{opacity:.55}.log-tail{max-height:min(48vh,420px);overflow:auto;border:1px solid var(--line);border-radius:8px;background:#0f1720;color:#e8eef5;padding:10px 12px;font-size:12px;line-height:1.45}.log-entry{margin:0 0 12px;padding-bottom:10px;border-bottom:1px solid rgba(157,176,197,.2)}.log-entry:last-child{border-bottom:0;margin-bottom:0;padding-bottom:0}.log-entry-meta{display:flex;flex-wrap:wrap;gap:8px;color:#9db0c5;margin-bottom:4px;font-family:IBM Plex Mono,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace}.log-entry-summary{margin:0;white-space:pre-wrap;word-break:break-word;font-family:var(--font-sans);font-size:13px;color:#f3f7fb}.log-entry-summary.level-error,.log-entry-summary.level-err,.log-entry-summary.level-fatal{color:#ffb4a8}.log-entry-summary.level-warn,.log-entry-summary.level-warning{color:#ffd58a}.log-entry details{margin-top:6px}.log-entry summary{cursor:pointer;color:#9db0c5}.log-entry pre{margin:6px 0 0;white-space:pre-wrap;word-break:break-word;font-family:IBM Plex Mono,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;color:#c5d4e4}.log-tail pre{margin:0 0 8px;white-space:pre-wrap;word-break:break-word;font-family:IBM Plex Mono,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace}.log-tail .muted{color:#9db0c5}@media(max-width:960px){.access-layout{grid-template-columns:1fr}.drawer-panel,.drawer-panel-wide{width:100vw}.pod-logs-block .log-tail{min-height:280px}}